How to Provide Equal Information to Internal and External Candidates

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    How to Provide Equal Information to Internal and External Candidates

    Navigating the hiring landscape requires a delicate balance between internal grooming and external outreach. This article delves into proven strategies that ensure both internal and external candidates have access to the same information, with expert insights that illuminate the path to a fair and transparent hiring process. Learn from the forefront thinkers on how to establish a level playing field in your company's recruitment efforts.

    • Promote From Within Policy
    • Candidate Resource Portal
    • Fair And Transparent Process

    Promote From Within Policy

    Our philosophy is to promote from within whenever possible. Several years ago, we received employee feedback suggesting the need for a better process to ensure that all internal employees are made aware of and have the opportunity to apply for open positions. As a result, we implemented a policy that clearly outlines this process, including eligibility criteria and every step from job posting to acceptance of an offer. All jobs are posted to the company intranet and in an internal database, allowing employees to view open jobs at their discretion, review all job details and requirements, ask questions about the role, and submit an application. The internal application process includes submission of a current resume and a short, informal questionnaire to provide additional details about the employee's experience and interest in the position before the interview. We've found that offering internal applicants the chance to express their interest and qualifications in this way lessens anxiety about the process and creates a more authentic experience. As a result of this policy and process, we've consistently seen more internal applicants and have been able to extend more job offers to internal candidates. In the event an internal candidate is not selected for a particular role, that employee is provided feedback on their application to determine potential areas for growth, followed by the option to participate in both internal and external training and development opportunities to help them improve their skills and qualifications for future roles.

    Jennifer WellyDirector of HR, Acloché

    Candidate Resource Portal

    At Keller Executive Search, we believe that fostering a fair and transparent hiring process is crucial for both internal and external candidates. We've developed a comprehensive approach that ensures everyone has access to the same resources and opportunities, which has become a cornerstone of our executive search practice.

    One concrete example of our approach is our "Candidate Resource Portal" initiative. When we're conducting a C-suite search, we provide all candidates - whether they're rising stars within the company or external industry leaders - with identical access to a secure online portal. This portal contains detailed information about the role, including strategic objectives, team structure, and current challenges. We also include video interviews with key stakeholders and virtual office tours, ensuring that internal candidates don't have an unfair advantage due to their existing knowledge of the organization.

    We've found that this level playing field approach actually benefits internal candidates, who often tell us they appreciate seeing their organization through a fresh lens. For example, during a recent CFO search for a Fortune 500 company, an internal candidate shared that the portal's comprehensive market analysis helped them better understand how their experience aligned with broader industry trends - something they hadn't considered from their internal vantage point.

    Julia Yurchak
    Julia YurchakTalent Sourcing, Acquisition & Management Specialist| Senior Recruitment Consultant, Keller Executive Search

    Fair And Transparent Process

    To ensure internal candidates have the same access to information and resources as external candidates, we adopt a fair and transparent process. Job postings are shared internally via the company intranet, emails, or team meetings. Internal candidates are provided equal access to recruiters for role discussions and guidance on résumé updates or interview preparation. The application and interview processes are standardized for all candidates, and internal applicants receive constructive feedback at every stage.

    Example:

    For a healthcare role like Radiology Technician, the job is posted on the internal portal, and internal candidates including previous contractors etc. are invited to apply. A quick session is held to guide them on résumé updates and interview tips. The same panel evaluates both internal and external candidates, ensuring equal treatment. Feedback is shared with internal applicants, emphasizing growth opportunities.

    Ameen KhanTalent Community Manager, High5hire